Refund policy

The Curious Play Shop Return & Refund Policy

At The Curious Play Shop, I put a lot of love and care into every kit that leaves my hands. As a one-woman small business, I am unable to accept returns or exchanges — all sales are final.

However, I've got you covered if something goes wrong:

If your order arrives damaged or is lost in transit*, please reach out to me within 30 days of your delivery date (or expected delivery date) at sull@curiousplayshop.com with your order number and a photo of the damage (if applicable). I will make it right with a replacement or refund.

*Shipping Timeframes: Per USPS, packages are not considered lost until at least 15 days after the estimated delivery date for standard shipping, or 7 days for Priority Mail and Priority Mail Express.